Privacy Policy
Last updated: January 2024
At Co-opzx S.L., we take the protection of your privacy and personal data very seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish legislation.
1. Information We Collect
We collect personal information that you provide to us directly, such as name, email address, phone number, identification information, financial data necessary to process your investments, and any other information you choose to provide to us. We also automatically collect information about your device and how you interact with our website, including IP addresses, browser type, pages visited, and time spent.
2. How We Use Your Information
We use your personal information to provide and improve our real estate crowdlending services, process your investments and transactions, communicate with you about your account and our services, comply with our legal and regulatory obligations, prevent fraud and ensure the security of our platform, and personalize your experience on our website.
3. Legal Basis for Processing
We process your personal data based on: your explicit consent, the necessity to execute a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our business.
4. Sharing Information
We do not sell your personal information to third parties. We may share your information with service providers who help us operate our platform, regulatory authorities when legally required, and with your explicit consent for other specific purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, restricted access to personal information, regular security audits, and staff training in data protection.
6. Your Rights
Under GDPR, you have the right to access your personal data, rectify inaccurate data, request deletion of your data, object to the processing of your data, request portability of your data, and withdraw your consent at any time. To exercise these rights, contact us at privacy@co-opzx.com.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The criteria used to determine our retention periods include legal retention obligations, potential disputes, and guidelines issued by relevant data protection authorities.
8. Cookies and Similar Technologies
Our website uses cookies and similar technologies. For detailed information on how we use cookies, please see our Cookie Policy.
9. International Transfers
Your personal data is stored and processed primarily within the European Union. If we transfer data outside the EU, we ensure adequate protections in accordance with GDPR.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the 'Last updated' date.
11. Contact
If you have questions about this Privacy Policy or our data practices, contact us at: Co-opzx S.L., Calle Gran Vía 123, 28013 Madrid, Spain, Email: privacy@co-opzx.com, Phone: +34 91 123 4567.